Lean Thrives in Service Industries

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by Ted Stiles, Partner
Stiles Associates

It’s well understood that the tools, concepts and management system practices we know as “Lean” are rooted in the Toyota Production System, but the last three decades have shown us that Lean’s applicability extends well beyond automotive manufacturing. Today, these tools and concepts are used in nearly every type of manufacturing process in existence including food and beverage, pharmaceuticals, medical devices, building materials, industrial materials and much more.